Service Standards
-
Today we're going to talk about on-board diagnostics and the questions we hear from folks around St. Charles, Missouri, who need answers about diagnostic services. They want to know what diagnostics a...Published on: Mar 15, 2011 -
We find that a lot of St. Charles drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles ...Published on: Jun 30, 2011 -
All Missouri pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to n...Published on: Sep 14, 2011
-
We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the ...Published on: Dec 22, 2011 -
There are some things drivers should know about St. Charles car service and repair. First and foremost, Sparks Tire & Auto cares about you and your family's safety. And we really appreciate your bus...Published on: Oct 19, 2012
-
One might say the most challenging part of being an automotive service technician at Sparks Tire & Auto is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex systems. T...Published on: Aug 29, 2013
-
Some St. Charles vehicle owners wonder why Sparks Tire & Auto and other St. Charles auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Sparks Tire & Auto for a...Published on: Jan 28, 2014 -
We've all seen drivers do crazy things while driving to or from St. Charles. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from ...Published on: Oct 21, 2014
-
St. Charles drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of kn...Published on: Dec 05, 2016
-
A big part of the service we provide at Sparks Tire & Auto for our St. Charles customers is education. We want you to feel confident with your service decisions. And we're always open to questio...Published on: Aug 29, 2017 -
When you drop your vehicle off at Sparks Tire & Auto in St. Charles, they don't just poke around under your hood looking for stuff to do. Sparks Tire & Auto professionals have lists and procedure...Published on: Nov 07, 2017 -
About 80% of the vehicles on St. Charles roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't perf...Published on: May 02, 2018